We have created this Privacy Policy to demonstrate our commitment to the individual’s right to data protection and privacy. This Privacy Policy outlines how we handle information that can directly or indirectly identify an individual.

By accessing or using our website, portal, or services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data in accordance with its terms and applicable data protection laws.

1. Introduction
Intercontinental Distillers Limited (“IDL”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website and other interactions with our customers, suppliers, partners, employees, and visitors.
Intercontinental Distillers Limited is committed to protecting personal data in line with the Nigeria Data Protection Act (NDPA) 2023 and other applicable data protection laws.

2. About Us
Intercontinental Distillers Limited is a Nigerian manufacturing company engaged in the production, marketing, and distribution of alcoholic and non-alcoholic beverages and related consumer products.

Contact Information
Our registered/head office address is: Intercontinental Distillers Limited: 

Chelsea House Plot 2, No. 3 Ladipo Oluwole Street, Off Oba Akran Road, Ikeja, Lagos State Nigeria. 

Email:  info@idlng.com, Sales: sales@idlng.com 

Phone: +234 703 335 0368 

Website: idlng.com

3. Information We Collect
We may collect the following categories of personal information:

Information You Provide Directly

• Full name
• Email address
• Telephone number
• Residential or business address
• Customer service inquiries
• Feedback, complaints, and survey responses

Information Collected Automatically when you visit our website, we may collect:

• IP address
• Browser type and version
• Device name
• Location data
• Website usage data
• Cookies and tracking information
• Pages visited and browsing behaviour.

Information from Third Parties – We may receive information from:

• Business partners
• Marketing service providers
• Distributors and retailers
• Regulatory authorities
• Publicly available sources.

4. Purpose of Processing Personal Data

• We may process your personal information for the following purposes:
• Responding to inquiries and customer support requests
• Managing customer and supplier relationships
• Processing orders and transactions
• Product delivery and service provision
• Marketing and promotional communications
• Improving website functionality and user experience
• Conducting research and analytics
• Regulatory compliance and reporting
• Protecting our legal rights and preventing fraud
• Managing recruitment processes and employment applications.

5. Legal Basis for Processing
We process personal data based on one or more of the following lawful grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Protection of vital interests
• Legitimate business interests that do not override your privacy rights.

6. Cookies and Tracking Technologies

• Our website may use cookies and similar technologies to:
• Improve website performance
• Understand user behavior
• Personalize user experiences
• Measure advertising effectiveness
• Maintain website security

You can control or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

7. Sharing of Personal Information

• We may share personal data with:
• Service providers and business partners
• IT and cloud service providers
• Payment processors
• Professional advisers
• Auditors and consultants
• Regulatory and law enforcement authorities
• Third-party marketing providers (where consent has been obtained)

We do not sell personal information to third parties.

8. International Data Transfers
Where personal information is transferred outside Nigeria, Intercontinental Distillers Limited will implement appropriate safeguards and ensure compliance with applicable data protection requirements.

9. Data Retention
We retain personal information only for as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with legal and regulatory requirements
• Resolve disputes
• Enforce contractual agreements

When personal data is no longer required, it will be securely deleted, anonymized, or destroyed.

10. Security of Personal Data
We implement appropriate technical and organizational measures to protect personal information against:

• Unauthorized access
• Loss or theft
• Misuse
• Alteration
• Disclosure
• Destruction

While we strive to protect personal data, no method of transmission over the internet is completely secure.

11.  Data Protection Rights 

You can request access to any of your personal information and the correction or deletion of such personal information. Please note, however, that Intercontinental Distillers Limited can or will delete your personal information only if there is no statutory obligation or prevailing right of Intercontinental Distillers Limited to retain it. Kindly note further that if you request Intercontinental Distillers Limited to delete your personal information, you will not be able to use any Intercontinental Distillers Limited service that requires your personal information.

12. Children’s Privacy
Our website and services are not intended for individuals under the age of 18, except where parental or legal guardian consent has been obtained, as required by applicable law. We do not knowingly collect, process, or store personal data relating to children without the appropriate consent or authorization from a parent or legal guardian. If we become aware that we have inadvertently collected personal data from a child without the necessary consent, we will take reasonable steps to delete such information promptly.

13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites. Users are encouraged to review the privacy policies of those websites.

14. Marketing Communications
Where permitted by law or where consent has been provided, we may send marketing communications, Newsletters, regarding our products, services, promotions, and events.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly
• Updating your communication preferences.

15. Complaints and Enquiries
If you have questions, concerns, or complaints regarding this Privacy Policy or our handling of personal data, please contact:

Data Protection Officer (DPO) Intercontinental Distillers Limited Email: obinwa.chidinma@idlng.com 

Phone: 08160894229

If you are dissatisfied with our response, you may lodge a complaint to:

info@idlng.com, sales@idlng.com or call +234 703 335 0368

16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, or technology. Updates will be posted on this page with a revised effective date.

17. Consent
By using our website, submitting information to us, or interacting with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

Recommended Website Footer Links

• Privacy Policy
• Cookie Policy
• Terms & Conditions
• Contact Us
• Responsible Drinking Policy
• Our Quality Policy